Better Housing Better Health fuel poverty service

The Better Housing Better Health service is a fuel poverty service run by the National Energy Foundation and has recently opened in Worcestershire, working to help residents living in or at risk of living in fuel poverty to access advice and support. They have recently reopened their Emergency Fuel Voucher Scheme, which means they can now issue vouchers worth £49 to anyone on a prepayment meter with any supplier. Their service has no eligibility requirements and to qualify for an Emergency Fuel Voucher, a resident only needs to be low on credit on their prepayment meter.

Alongside this, they have a helpline that’s free to call where their team can give valuable tips on how to stay warm at home, provide items to improve energy efficiency, sign up those in need of additional support to the Priority Services Register and access grants for energy efficiency grant funding.